DESTINATIONS
What Are Articles?
By using the article the, we’ve shown that it was one specific day that was long and one specific cup of tea that tasted good.
The Definite Article
The Indefinite Article
Exceptions: Choosing A or An
This holds true with acronyms and initialisms, too: an LCD display, a UK-based company, an HR department, a URL.
Article Before an Adjective
Indefinite Articles with Uncountable Nouns
However, if you describe the water in terms of countable units (like bottles), you can use the indefinite article.
Note that depending on the context, some nouns can be countable or uncountable (e.g., hair, noise, time):
Using Articles with Pronouns
The and my should not be used together since they are both meant to modify the same noun.
Instead, you should use one or the other, depending on the intended meaning:
Omission of Articles
Many languages and nationalities are not preceded by an article. Consider the example below:
DEALING WITH CUSTOMER COMPLAINTS AT A HOTEL
MODAL VERBS : CAN / COULD / MUST / SHOULD
MODAL | EXAMPLES | USES |
CAN | He can find any street in London. You can take a taxi. Can you take me to Victoria Station? | Ability Suggestion Request |
BE ABLE TO | He is able to find any street in London. | Ability |
CAN ́T | That story can ́t be true. | Certainty that something is impossible |
COULD | I could play tennis when I was younger. Could you take me to Victoria Station?. You could take a taxi. | Ability Request Suggestion |
MAY | It may be quicker to travel by train. May I come in?. | Possibility Formal request |
MIGHT | It might be quicker to travel by train. | Possibility |
MUST | You must be back at 10 o ́clock. Look at the snow. It must be cold outside. | Obligation Certainty that something is true |
HAVE TO | You have to be back at 10 o ́clock. | Obligation |
NEED TO | You need to study a lot. | Obligation |
NEEDN ́T | You needn ́t have a university degree. | Lack of obligation |
MUSTN ́T | You mustn ́t drive without a licence. | Prohibition |
DON ́T HAVE TO | You don ́t have to call a taxi. | Lack of obligation |
SHOULD | You should drive more carefully | Opinion / Advice |
OUGHT TO | You ought to drive more carefully | Opinion / Advice |
On the images below, you'll find out more about them!
Click to start working! |
Click to start working! |
TOP 5 CUSTOMER COMPLAINTS
TASK - Top 5 Customer Complaints in the Tourism & Hospitality Industry — and How to Handle Them | |
Ask anyone in the tourism and hospitality industry what they think is the most important factor contributing to success in what they do, and most will respond with “being service driven”. | |
|
DEALING WITH CUSTOMER COMPLAINTS
How to deal with difficult customers | |
|
MEANS OF TRANSPORT
Learn how to talk about transport and driving in English. What’s the best way to get around your hometown? Do you drive often? What public transport do you use regularly? Here, you’ll see how to answer these questions—and many others—in clear, correct English.
How do you get around your hometown? What are the advantages or disadvantages of different forms of transport where you live?
I'm sharing a couple of videos related to the impact transport has on tourism.
LIST OF IRREGULAR VERBS
Aquí os dejo la lista que os he comentado en clase. La podéis consultar directamente o descargarla pinchando en la imagen.
Aquí os dejo la lista que os he comentado en clase. La podéis consultar directamente o descargarla pinchando en la imagen.
UNIT 1 - SELLING DREAMS
Watch the following two situations for both having fun and learn how to lead such a conversation.
It is now time to learn some interesting vocabulary to enrich your speech. This two websites will give some clues in order to know how to.
VERB TENSE REVIEW
Click to access the information |
SIGHTSEEING. Find below access to the presentation we've been checking these last two days of class. Hope you find it interesting and that some of the expressions commented remain!